This promotion is brought to you by Church & Dwight UK Ltd, Wear Bay Road, Folkestone, Kent, England, CT19 6PG ("Promoter").
By entering the promotion set out below, you agree to be bound by these terms and conditions and the decisions of the Promoter. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
Grand prize terms and conditions
Eligibility of Entrants
1. This competition is open to UK residents only, aged 18 and over. No purchase is necessary to enter.
2. Employees of the Promoter or Church & Dwight UK Ltd ("Church &Dwight UK") and their divisions, subsidiaries, parent, resellers, affiliates, agencies (and immediate family members of such employees, or persons living in the same household of such employees) are not permitted to enter the prize draw.
3. Internet access is required to participate in the grand prize promotion. Content will need to be submitted via www.facebook.com/armandhammer . Multiple entries are allowed.
How to Enter
4. Upload your ‘WOW’ moment of anything that has made you really go ‘WOW’. Enter your full name, email address, confirm email address and select a category before submitting.
5. Entries cannot be made on the participant’s behalf by any competition entry services or any other third party.
6. The Promoter can take no responsibility for any entries that are lost, delayed, or corrupted. Proof of submission is not valid proof of the Promoter's receipt of your entry. The Promoter may, at its discretion, remove, delete or disqualify entries deemed to be inappropriate, illegible or otherwise noncompliant with these terms and conditions.
Start Date and Closing Date
7. The start date for entries will be 01.06.2011. The closing date for entries will be at midnight on 31.08.2011.
Selection of winner and prize
8. There will be one grand prize winner, chosen by our judge (Katie Hill) from a shortlist of the top x WOW videos/photos selected by Media Therapy based on the content uploaded on our Facebook page. Top favorites will be chosen from all the valid entries received by the closing date. The winner’s name and county will be available on request by sending an SAE to Church & Dwight UK Ltd, WOW campaign, Wear Bay Road, Folkestone, Kent, England, CT19 6PG.
9. Media Therapy will choose the shortlist of videos/photos on 14.09.2011. Only one video will be entered for each person.
10. Winner will be notified by email within 14 days of the final decision and will be required to provide their address for the delivery of dull prize details.
11. For trips to the USA, under the new regulations the min age for check-in at hotels is 21 years, so at least one person must be aged 21. Where car hire is included, drivers must be aged over 25.
12. All travellers are responsible for their own visas, passports and meeting entry requirements
13. All property rentals (i.e. not hotels) require a precautionary deposit of £200 in order to cover any breakages or mistreatment of the property. This will then be refunded at the end of your stay providing there have been no breakages or mistreatment of the property.
Prize
14. There is one grand prize up for grabs to be won. There are 8 choices available (please note these are yet to be confirmed and agreed).
a. Skywalk the Grand Canyon for 2
A trip to Las Vegas will, without a doubt, make you say WOW! But this is more than a simple trip to Vegas. You will take to the skies by helicopter for an ariel view of The Strip before heading to the Grand Canyon where a private vehicle awaits your arrival to take you to the Grand Canyon Skywalk, where you will walk a glass bridge suspended 4,000 feet above the floor of the Grand Canyon to admire the awe inspiring view!
During your stay you will also enjoy dinner in the sky - the most original fine dining adventure you'll ever experience! Seated at your dining Sky Table, you'll float gently into the air to enjoy fine food and wine, surrounded by unique views of the illuminated Las Vegas Strip. A night out in Las Vegas that will definitely make you say WOW! Meanwhile, there are thrill rides, sumptuous pool complexes with wave machines, lots of golf courses and amazing shopping, from designer boutiques to out-of-town factory outlet stores, there are world-class entertainers. And don't forget those casinos!
Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, Car hire for the duration, 5 nights 5* accommodation at the luxurious Bellagio Hotel in a deluxe room, Scenic flight to the Grand Canyon by state-of-the art jet helicopter, Return limousine transfers between the hotel and airport for flight Grand Canyon Skywalk pass with skip the line, guided tour and souvenir photo, Gourmet dinner in the sky evening with VIP cocktail reception & glass of champagne, £500 spending money and ATOL & ABTA travel bonding protection
b. Trip for 2 in South Africa
If you’re looking to enjoy the high life or the wildlife, you’ll find it all in South Africa with a wonderful array of cuisine and fine wines and the huge diversity of wild animals. With so much variety, a holiday here really does offer a world in one country. WOW!
No trip to South Africa would be complete without going on safari. Giraffes, lions, leopards, springboks, zebras, black and blue wildebeest are just some of the wildlife inhabiting the reserve. There are also good opportunities to see crocodiles and, if you are very lucky, you might even spot the illusive mountain leopard!
If possible, you might find this even more amazing – a tour for the underwater experience of a lifetime as you snorkel with the Great White Sharks of South Africa! Travel to the channels around Dyer Island and get up close and personal with the animal on top of the ocean's food chain
Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, Return airport/ hotel transfers
7 nights 4* accommodation on the Victoria and Albert Waterfront, Breakfast daily, Game reserve safari, entrance fees, lunch and hotel transfers, Snorkel with Great White Sharks including lunch, guide, snorkel gear and hotel transfers, £200 spending money and ATOL & ABTA travel bonding protection.
c. Glitz and Glam of Monte Carlo for 2
This is one of those weekends which exceeds all expectation – the most impossibly glamorous event of them all, where F1 cars roar around the narrow street circuit beneath the surrounding hills and buildings overlooking the bustling port of Monte Carlo as yachts the size of ocean liners lay at anchor offshore on the twinkling blue sea – creating a theatre of colour and sound that assaults the senses.
For one magical weekend a year when the F1 circus comes to town this tiny principality is transformed into a breath-taking arena of excess. It could make you feel quite guilty – if it wasn’t so much fun, so be prepared to be wowed!
Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, Return airport/ hotel transfers, 3 nights 3* accommodation in Nice, Sectuer Rocher Weekend Pass, Return rail tickets to Monaco for two days, Return helicopter transfers to Monaco on the Sunday, £400 spending money and ATOL & ABTA travel bonding protection.
d. Desert, Sun & Snow in Luxurious Dubai for 2
Combine the luxury of relaxing by a 5 star hotel pool with the thrill of a 4x4 desert adventure and the unbelievable opportunity to ski in the Middle East and you can’t helped but be wowed! Today, Dubai lies at the heart of the United Arab Emirates and boasts the world’s greatest concentration of contemporary luxury hotels and offers visitors a remarkable range of leisure facilities, exceptional beaches, warm weather and blue skies.
Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, Return airport/ hotel transfers, 5 nights 5* accommodation, 4x4 Desert Adventure, Ski session, Round of golf , £500 spending money and ATOL & ABTA travel bonding protection
e. SWIM WITH DOLPHINS IN MEXICO for 2
A once-in-a-lifetime chance to get up-close & personal with one of the sea's most incredible creatures. Here is your chance to experience swimming & interacting with dolphins. Against the setting of the brilliant blue sea the dolphins will greet you with a handshake, a kiss on the cheek & loads of affection. Once you’ve built up your courage and familiarity with your new friends they’ll take you on a speedy ride, cutting through the sea. You’ll have free time to play with the dolphins where you’ll witness all their fun characteristics.
Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, 7 nights 4* superior accommodation on an all- inclusive basis, Swim with dolphins experience, £500 spending money and ATOL & ABTA travel bonding protection.
f. NEED FOR SPEED IN ORLANDO for 2
Think you can handle 30 laps of white-knuckled, heart-pounding speed? Improve your driving line, increase your speed and consider a career change. The thirty laps are run in three 10 lap sessions with a more one-on-one for building your speed. The program includes an orientation session, on-track instruction, photo opportunities and driver's Q&A, before you sliding through the car window and on to the track for two to four hours of fun-filled driving in a professional race car. You'll be suited up in a regulation helmet, neck guard and drivers suit for your safety. Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, Car hire for the duration
7 nights at the 5* JW Marriott Orlando, Grande Lakes, Morning or afternoon Richard Petty Drive-Along Experience of a Lifetime at Walt Disney World Speedway, Orlando for the winner, Thirty laps around the Walt Disney World Speedway for the winner, Track orientation and information sessions for the winner, Graduation pack, including detailed lap-time sheet and official Graduation Certificate for the winner and ATOL & ABTA travel bonding protection.
g. Water rafting in Slovenia for 4
On the banks of the stunning Soca River, the small town of Kobarid is a mecca for water-based adventure seekers. Running down from the Julian Alps, the crystal-clear waters offer ideal conditions for a variety of adventurous activities. Five different activities are included during this whitewater week, although the canyoning will be dependent on the weather conditions. Full instruction and supervision is provided by an expert local team who ease you through progressively more demanding and exciting experiences. There is also a free day for optional activities include hiking, a tandem paragliding flight or even a tandem sky dive.
Prize consists of:
Return flights from London, Airport taxes & fuel surcharges, Return transfers from the airport to the hotel 7 night’s accommodation, Breakfast daily & 6 evening meals, White water rafting, tubing, kayaking, hydrospeeding and canyoning including all equipment and ATOL & ABTA travel bonding protection
h. £5,000 cash prize in the form of a Bankers draft.
15. Travel is not permitted over Christmas, New Year, Easter or other Bank Holidays. All other dates are subject to availability.
16. Where applicable, prizes are based on two people sharing a double/ twin room.
17. Travel insurance is compulsory and the responsibility of all the travellers.
18. Car hire is only available to those aged over 21 over (25 and over in the USA).
19. Full prize details will be sent to the address provided by winner within 4 weeks of the winner notifying the Promoter of an appropriate delivery address.
Conditions of entry
20. The winner will be asked to supply delivery address details on notification that they have won a prize. Failure to supply delivery details within one month of notification will result in the prize becoming forfeited and no alternative offered.
21. No full-cash or other alternative prize options are available, except that in the event of circumstances outside of its control the promoter reserves the right to substitute a similar alternative of equal or greater value. Unless otherwise agreed in writing by the promoter the prize will only be available to the winner in person.
22. The decision of the Promoter regarding all promotional matters is final and no correspondence will be entered into.
23. Any attempt to defraud or violate these terms and conditions rules in any way in connection with this competition may be prosecuted to the fullest extent of the law at the Promoter's sole and absolute discretion. The Promoter reserves the right to make any investigation into the eligibility of an entrant and delay the award of the prize during the investigation for any period of time deemed necessary and pending the receipt of any and all information deemed necessary. If the Promoter suspects any entrant of attempting to defraud or violate the terms and conditions in any way, then the Promoter reserves the right to disqualify that entrant from this and all future competitions draws. The Promoter's decisions resulting from any such investigation shall be final and binding in all respects.
Liability
24. Church & Dwight UK and/or the Promoter shall assume no liability for:
1) incorrect, incomplete or inaccurate entry information whether caused by an entrant, by any equipment or programming associated or utilized in this promotion, or by any human error, which may occur in the processing of the entries;
2) any technical malfunctions of any telephone network or lines, computer online systems, networks, servers or providers, computer equipment, software, incomplete or garbled transmissions, or failure of email or media for any reason; or
3) any injury or damage to any computer, computer accessory, software, or any other technology used by the entrant to enter the prize draw.
25. To the fullest extent allowed by law, the promoter accepts no liability for loss or injury as a result of promotional participation or the acceptance of the prize
Data protection and publicity
26. By entering the promotion, entrants agree to Church & Dwight UK's privacy policy www.churchdwight.co.uk/privacy-policy use of entrant details will be in accordance with its terms.
27. It is a condition of entry that any winner consents to their name, and picture to be published on the Church & Dwight UK and/or the Promoter's website. Promotion winner may be required to take part in, or co-operate with post-event publicity.
By entering the promotion set out below, you agree to be bound by these terms and conditions and the decisions of the Promoter.
Weekly prize draw terms and conditions
Eligibility of Entrants
1. This competition is open to UK residents only, aged 18 and over. No purchase is necessary to enter.
2. Employees of the Promoter or Church & Dwight UK Ltd ("Church & Dwight UK") and their divisions, subsidiaries, parent, resellers, affiliates, agencies (and immediate family members of such employees, or persons living in the same household of such employees) are not permitted to enter the prize draw.
3. Internet access is required to participate in the weekly prize draw. Content will need to be submitted via www.facebook.com/armandhammer . Multiple entries are allowed.
How to Enter
4. Log onto your Facebook account and search for the Arm and Hammer Facebook page (www.facebook.com/armandhammer) and vote for your favorite ‘WOW’ moment uploaded by other users that made you really go ‘WOW’ using the WOW button.
5. Entries cannot be made on the participant’s behalf by any competition entry services or any other third party.
6. Number of votes per user is not restricted throughout the duration of the promotion.
Start Date and Closing Date
7. The start date for the receipt of entries will be 6.00 p.m. each Friday, each weekly draw will close on the following or subsequent Friday at 6.00 p.m. No entries will be carried forward into later draws.
Selection of winner and prize
8. There will be one (1) winner per week. The winner will be chosen at random under independent supervision. The winners' name and county will be available on request by sending an SAE to Church & Dwight UK Ltd, WOW campaign Weekly prize, Wear Bay Road, Folkestone, Kent, England, CT19 6PG.
9. Winner will be notified by email within x days of the close of each weekly draw and will be asked to supply delivery address details on notification that they have won the prize.
Prize
10. There are 12 weekly prizes up for grabs throughout the duration of the WOW promotion. These are as listed below.
a) Day out at the races for 2
Discover the Sport of Kings with a visit to the gallops, a tour of a trainer's stables and entrance to the Members' enclosure for an afternoon at the races. You will be accompanied by a racing professional throughout, who will explain all aspects of racing, including following form and placing your bets.
This full day programme includes a morning visit to a trainer's stable, a trip to the gallops to see the horses at exercise and, of course, entrance to the members' enclosure for an afternoon at the races. You will be accompanied by a racing professional throughout, who will explain all aspects of racing, including - most importantly! - how to place bets. It could turn out to be a profitable day! Please note that transfers from the trainer's stable to the racecourse is not included and will involve a drive of anything from 15 to 60 minutes. Minimum age 18 years. Selected race days (excluding the big race meetings), varies according to location but generally April to October
b) Golf lessons with a PGA pro
If you want to improve your golfing game then 7 lessons with a pro will certainly help you with your handicap. Whether it is your driving, putting or following through that you want to work on, or any other aspect of the game, a golf lesson with a professional is sure to turn your bogeys into birdies in no time!
Your experience will consist of a 30 minute lesson with a video analysis from a choice of 120 PGA golf instructors so there is sure to be one close to where you live. This activity takes place Monday to Sunday dates, depending on the location, throughout the year. Min age 18 years.
c) Spa Day for 2
Enjoy several treatments that will re-energise you in this taster day at a relaxing health club. To compliment your treatments, your voucher entitles you to use the facilities at the club. You can work on your fitness in the modern equipped, air-conditioned gyms or, if you prefer, chill out in the pool, sauna and steam rooms. The facilities vary at each location so please check on booking. This experience is available Monday to Sunday, throughout the year. Min age 18 years. Your day will begin with a welcome tour and you are entitled to a light lunch. A robe and slippers are available with a small refundable deposit. Your four treatments include:
- Dermalogica express facial to give your skin an instant pick-me-up
- back of body massage for complete relaxation
- exfoliating body treatment leaving your skin feeling soft, smooth and refreshed
- Jessica manicure where your hands and nails are cared for with oils and creams, and finished off with a Jessica polish of your choice
d) London Hotel & Theatre Break for 2
This is a fantastic chance to spend a night in central London and see a West End show. You will then get to stay the night in a 3-star hotel in the centre of London, either a twin or double room with continental breakfast included.
Please note shows are subject to availability, and for a full list of shows available in this offer, please check on booking. This experience is available for Friday evening performances, and is available all year, with restricted validity during school and public holidays
e) Hands on Cookery Lesson for 2
Enjoy a hands-on cookery lesson at one of our selected top cookery schools, which are renowned for their practical, down-to-earth and enthusiastic approach to good food. Depending on the school you pick and the season, you will have different themes to choose from, such as Sushi, Italian, Indian, Moroccan, Thai, Japanese, French, Tapas and Paella, Seafood, Knife Skills or Stress Free Dinner Parties. This is a great chance for you to master new skills for your own benefit, and equally to impress your friends or family! After a warm welcome on arrival, you will get to meet your expert cookery teacher who will talk you through the day's programme and what you will be cooking during your lesson. Then it will be your turn to get your apron on and get cooking. At the end you will either be able to sit down and sample what you have made over a relaxed meal with the other attendees or take it away to enjoy later. The exact format varies depending on the cookery school and class chosen. Available on selected days, and selected months depending on the location chosen. Min age 18 years.
f) eBook Reader, screen protector, protective case
Lighter than a typical paperback, weighing just 155g, the new ultra slim Sony Reader Pocket Edition is designed to fit in your bag or pocket - take it with you wherever you go. Think of this clever device as the literary equivalent of an MP3 player. Slim, lightweight and compact, its 2GB flash memory lets you store and take stacks of books with you wherever you go - you can download up to 1200 books you’ve purchased from the internet to its memory, for reading whenever and wherever the mood takes you. Includes screen protector and a protective carry case.
g) Leather holdall
Made of quality leather, the Hamilton holdall will add luxury style to your trip. The main compartment is fitted with a striped lining, internal pocket and a covered zip. This Hidesign bag has zipped front and back pockets, and an adjustable shoulder strap.
h) Digital camera
The Canon IXUS HS features the classic IXUS design and is light and compact enough to fit into your pocket or purse. Capture the finest of details thanks to 12.1 megapixels and its 4x optical and 4x digital zoom will get you closer to the action. Canon’s DIGIC 4 processor ensures fast processing speeds, responsive operation, superb image quality and colour reproduction.
i) Weekend break in a pub
Enjoy an Old English Inns break, you will be able to spend time selecting the perfect location for your break from the wide range of locations featured. England's reputation for hospitality is world-renowned and you'll soon see why when you take a break to an Old English Inn. With traditional features ranging from open fires and low beams to English Ale, a stay at an Old English Inn is a great opportunity to immerse yourself in our unique culture.
A one night stay in an Old English Inn is a great chance to visit somewhere new or explore a favourite destination from a new perspective - you can choose from traditional coaching houses, thatched inns and listed buildings to give you a real sense of history. You might even find yourself staying somewhere that has hosted royal visitors such as Queen Victoria, Edward VIII and even our current monarch, or cultural figures such as Charles Dickens, Jane Austen and Glenn Miller.
So, if you're looking for a night away in authentic English surroundings, then an Old English Inn break is the perfect choice - history, culture and a warm English welcome await every visitor and you'll soon feel right at home.
Includes: 1 night stay, breakfast and £100 spending money
j) Weekend escape at a choice of locations
There are plenty of things that make Britain Great, but up at the top is our beautiful countryside - from the highlands to the West Country and everywhere in between you can see stunning scenery, dramatic coastlines and discover the secrets of our nation’s flora and fauna. Our coastal regions are equally exciting with beautiful sea views and that special sea air smell that seems to transport us away.
From mountains and valleys to moorland and beaches, the National Parks encompass some of the rarest and most beautiful natural phenomena the countryside has to offer. Our coastlines tell their own unique story and offer a variety of bays, headlands, islands and peninsulas but also the traditional British seaside experience of fish and chips and end of the pier entertainment.
So if you’re keen to learn more about our country’s hidden history, want to get out and about in the countryside or explore the coastal areas we’re famous for, then this is the perfect choice for a break where you can enjoy the very best of what Britain has to offer.
Over 100 B&Bs to choose from in and around Blackpool, Bournemouth, Brecon Beacons, Dartmoor, Eastbourne, Exmoor, Falmouth, Lake District, Margate, Morecambe, New Forest, North Yorkshire Moors, Northumberland National Park, Padstow, Peak District, Poole, Scarborough, Scotland, Skegness, Snowdonia, Torquay, Weston-super-Mare, Whitley Bay and the Yorkshire Dales.
Includes: 1 night stay, breakfast and £100 spending money
k) Ultimate driving experience
Take to the track in no less than five superb performance cars! There is plenty of driving on this half day making this an excellent all round programme.
The adventure takes place at a choice of former airfields - the perfect place to test the straight line driving of the supercars. After a welcome on arrival you will be split into groups, which rotate around driving the following; a Ferrari 360, Subaru Impreza, Aston Martin Vantage, Porsche 996 and a Lotus Elise. Please note that all vehicle types are subject to availability. Activity rotations and pairings may differ from venue to venue (North Yorks and Oxfordshire). Selected dates, March to December.
To participate in this activity you must be at least 19 years old.
You'll need a good general level of fitness to participate in this activity. The maximum height is 1.98m (6ft 6) and the minimum is 1.52m (5ft 0). The maximum weight for this activity is 102kg (16 stone).
You'll need to hold a full valid European or UK manual driving licence which must have been held for at least 1 years and you'll need to produce this on the day
l) Lads night in pack delivered to your door
Includes an X-box console, choice of game and crate of lager
Conditions of entry
11. All reasonable attempts will be made to contact winners but if this cannot be achieved within 28 days of first attempting to do so the promoter reserves the right to withdraw prize entitlement and award any prize to a reserve selected at the same time as the original.
12. The prizes are non-transferable. If the prizes become unavailable for reasons beyond its control the Promoter reserves the right to substitute the prize with something of equivalent value.
13. The decision of the Promoter regarding all promotional matters is final and no correspondence will be entered into.
14. Any attempt to defraud or violate these terms and conditions in any way in connection with this prize draw may be prosecuted to the fullest extent of the law at the Promoter's sole and absolute discretion. The Promoter reserves the right to make any investigation into the eligibility of an entrant and delay the award of any prize during the investigation for any period of time deemed necessary and pending the receipt of any and all information deemed necessary. If the Promoter suspects any entrant of attempting to defraud or violate the terms and conditions in any way, then the Promoter reserves the right to disqualify that entrant from this and all future prize draws. The Promoter's decisions resulting from any such investigation shall be final and binding in all respects.
Liability
15. Church & Dwight UK and/or the Promoter shall assume no liability whatsoever for:
1) incorrect, incomplete or inaccurate entry information whether caused by an entrant, by any equipment or programming associated or utilized in this promotion, or by any human error, which may occur in the processing of the entries;
2) any technical malfunctions of any telephone network or lines, computer online systems, networks, servers or providers, computer equipment, software, incomplete or garbled transmissions, or failure of email or media for any reason; or
3) any injury or damage to any computer, computer accessory, software, or any other technology used by the entrant to enter the prize draw.
16. No cash or other prize alternatives are available, except that in the event of circumstances outside of its control the promoter reserves the right to substitute similar alternatives of equal or greater value.
Data protection and publicity
17. By entering the promotion, entrants agree to Church & Dwight UK's privacy policy www.churchdwight.co.uk/privacy-policy use of entrant details will be in accordance with its terms.
18. It is a condition of entry that any winner(s) consent to their name, and picture to be published on the Church & Dwight UK and/or the Promoter's website. Promotion winner(s) may be required to take part in, or co-operate with post-event publicity.
Governance
19. The promotion is governed by the laws of England and Wales. The promotion is void where prohibited by law.
By entering the promotion set out below, you agree to be bound by these terms and conditions and the decisions of the Promoter.
How do I bring the WOW experience to life?
Your first WOW experience comes to life by tracking your face when it is in front of your webcam.
For your second WOW you will need to grab a copy of an Arm & Hammer press ad, hold your press it up to your webcam and watch another WOW come to life in your own hands!!
Press ads are appearing in Guardian, Evening Standard, Metro, Independent and I, Independent on Sunday and The Times. Or you can download and print one from here.
Do I need to have a copy of the press ad to experience the face tracking?
No, the face tracking is open to everyone however you’ll need the press ad to unlock a further WOW experience when prompted.
Does my computer need to run specific software or hardware to experience the WOW?
Yes, please see System Requirements section.
I installed the Total Immersion software for the WOW experience correctly, but I cannot see any video or I get an error message e.g. "no video input" when starting the software.
My video is blurry or goes in and out of focus
The lighting in my web camera seems too bright or dark.
I have installed the plug-in and connected a webcam but I am not seeing a WOW in the webcam viewing window.
When I launch the WOW experience I get a message saying 'Your computer is not compatible. See System Requirements for more details.' does this mean I cannot view the WOW experience?
Yes, your computer doesn't meet the necessary system requirements. Check the system requirements and try on another computer.
The plug-in seems to take a long time to download and install.
The plug-in download should be very quick. Check your internet connection and be patient, it is well worth the wait.
I've installed the plug-in, but when I come back to launch the animation it crashes my internet browser.
If this happens close down your browser and then come back to the www.armandhammer.co.uk/ar screen and launch the experience again.
Screen Messages
When the application starts, a window displays the following message "No webcam is available"
This message means that there is no webcam installed on your PC. You need a webcam to view the virtual experience.
At the start of the application, a window displays the following message "Failed to initialize camera (...)".
I have a message "Another Instance of the application already running"
Only one execution of the experience can run at any time. Check that you don’t have another browser open that is also running the experience.
System requirements:
Browsers Supported:
PC: Firefox 2+ and IE 6+
Mac: Safari 2 & 3
Note: Arm and Hammer AR experience does not support the beta version of Safari 4, Safari on PC or Firefox on Mac.
Software installation:
Internet Explorer
During installation, I see a yellow ActiveX bar at the top of my screen and the installation appears to freeze.
Click on the ActiveX tab at the top of the screen and follow the instructions.
Firefox
When I try to install the application, I get a message that says “Please Close Firefox before installing”
Make sure you have all browser windows closed. You must have the Internet Explorer and Firefox browsers closed to complete the installation.
Will I have to go through this process every time I download a player?
No, it is only the first time you install the AR plug in. Any other start-up will occur through the browser.
All Browsers
How do I uninstall the browser plug in?
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